Refund & Cancellation Policy

Refund & Cancellation Policy Effective Date: October 1, 2026 Last Updated: October 1, 2026 This Refund & Cancellation Policy explains how cancellations and refunds work for AdaSwift, a service owned and operated by SwiftImpact Solutions (adaswift.com). It supplements our Terms of Service and applies to all paid subscription plans. 1. Cancellation You may cancel your paid subscription at any time from your account billing dashboard, or by written notice to support@adaswift.com. * Your subscription remains active through the end of the current paid billing cycle, and you will not be charged again after cancelling. * Cancelling stops future renewals; it does not by itself refund the current billing period. 2. Refunds * All fees are non-refundable except as expressly set forth in a separate written agreement or as required by law. * Refund exceptions may be issued on a case-by-case basis within 7 days of the initial purchase, or of an automatic renewal, where a technical failure prevented reasonable use of the Service. * Duplicate or erroneous charges are refunded in full once verified. * To request a refund within the applicable window, contact support@adaswift.com with your account email address and the date of the charge. 3. Plan Upgrades & Downgrades * Upgrades take effect immediately, with pro-rated charges applied. * Downgrades take effect at the start of the next billing cycle. 4. Free Plan The Free plan involves no payment and therefore no refund. You may stop using it, or delete your account, at any time. 5. Statutory Rights Nothing in this policy limits any refund or cancellation right you may have under the consumer law that applies to you. Where the law of your jurisdiction grants you a right that this policy does not, that right prevails. 6. Governing Law This policy is governed by the laws of the State of Florida, consistent with our Terms of Service. 7. Contact Information SwiftImpact Solutions Website: adaswift.com Email: support@adaswift.com